CUSTOMER SERVICE

CARE

Bodysuits: Do not machine wash, do not iron, and do not tumble dry. Bodysuits have to be hand washed. Avoid folding the padded cups when storing the bodysuit.

Effetto Pants: Do not iron or machine wash in hot water. Can be machine washed, but in cold water. Do not tumble dry.

Beadings: Beaded garments cannot be machine washed or ironed.

Denim: First-time washes may release excess color. Avoid contact with light-colored articles of clothing, including during washing.

Knitwear: Knitted garments have to be hand washed using liquid detergent and cold water. Do not wring. Let them dry in shade, horizontally. Open-knit items are very delicate, so avoid wearing rings, bracelets, and watched when putting them on.

Silicone Labels: Easy to remove. Pull the strand to remove them. Once removed, the garment cannot be returned.

Silk, Lace, and Tulle: These are delicate materials. So, Balletto’s products that contain these materials have to be hand washed with liquid detergent.

Tights and Legging Socks: Do not wear rings or bracelets when handling or putting on socks, and keep your nails filed to ensure smooth borders. Wash your hands with liquid soap.

Ballet and Dance Pointe Shoes: These products should be worn exclusive for dancing. Wearing them in other occasions is not recommended to avoid damaging the product. Exchanges may be denied if we found the pointe shoes were worn on improper floor (not for dancing). They can’t be washed, only cleaned using a soft sponge and liquid detergent diluted in water, and dry in shade.

Sneakers: Cannot be washed. To clean them, use a damp cloth and neutral detergent.

To find out more about each product, go to each product’s description page on our website.